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Complaint Procedures

The Civil Rights & Compliance Office (CRCO) is responsible for the University's compliance with federal and state laws and regulations and CSU system policies and procedures regarding discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, retaliation, whistleblower protection, conflict of interest, the Clery Act, and public records access officer. The CRCO provides an impartial and neutral avenue for students, faculty, and staff and other members of the University community to address concerns regarding and potential violations of CSU policies, and federal and state laws and regulations.

The Office of Student Ombuds Services is a campus resource for all Cal Poly students. The Ombuds staff are committed to hearing about students’ experiences. The office offers a safe place to go for assistance in resolving any university related issue, concern, conflict, or complaint. All communications with the office are strictly confidential, informal, impartial, and independent. (The only exception is when there appears to be imminent risk of serious harm to self or others or issues about sexual misconduct.)


California State University Executive Order 1063: "Student/Applicant Complaint Procedure for Alleged Violations of State Law Not Covered by Another CSU Complaint Procedure". Revised 1 September 2011.

Last updated: 7/3/2023

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Office Contact

Academic Programs and Planning 
1 Grand Avenue
Kennedy Library
  (Bldg. 35), Suite 319  
San Luis Obispo, CA 93407 

Main Number 
(805) 756-2246

General Email